ROLEX WATCH REPAIR, OMEGA WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY!
FROM VINTAGE AMERICAN POCKET WATCHES TO THE FINEST SWISS WATCHES OF TODAY, LET ME HANDLE YOUR WATCH REPAIR!
PRICES AND INFORMATION IN EFFECT AUGUST 8, 2010
BATTERIES
If you wish the battery in your watch changed CORRECTLY, then you have come to the right place!
I have seen many "butchered" watches because of inept "repair people" trying to put batteries in watches because they did not know what they were doing. I have seen scraped, scratched, and gouged cases. I have seen broken crystals. I have seen watches ruined because the old case gasket, or no case gasket, was put in when the back was put back on and water got in (you are also supposed to test water resistant watches for water resistance every time the case is opened and closed). I have seen broken stems and bent case tubes from people hitting the watch case to close it (the local drug store does batteries for $2, they put the watch on the counter and smack it to close it, needless to say some people end up getting a new watch). I have seen many watches that had poor battery life, mainly because someone used a finger to put in the battery (you aren't supposed to touch them with your fingers, it cuts the life in half). In other words, some people just shouldn't be doing the work, especially if they don't know what they are doing to start with. AWCI is now giving training on battery changes to people like watch kiosks and jewelers, to make sure they know the proper way to do the work. Now, I'm not saying no one else out there knows how to put a watch battery in, but I would make sure they know what they are doing. Make sure they use a new case gasket, plastic tweezers and a buff stick to put in the battery, and a case press to close the case (not a rubber hammer or their fist on the watch case). Have the proper openers for a watch case and water resistance test equipment are also essential. My battery overhaul package is a little more comprehensive than most "battery changes", but then I feel you get what you pay for in the end.
This package includes:
IMPORTANT POINTS, PLEASE READ!
WATER RESISTANCE OF WATCHES IS NOT GUARANTEED. There are all kinds of legal reasons for this, so your understanding is appreciated!
ANY watch that comes into the shop that requires a water resistance test during service that has a glued in crystal will have the crystal reglued for a $10-$15 charge. This operation is mandatory on any watch that comes in that is to be water tested with a glued in crystal. The reason is that these watches almost always fail the water resistance test, with the result being that the crystal blows out in the tester and I have to dry out the movement and reglue the crystal anyway.
Due to quality and/or parts issues I no longer work on the following brands of watches: Crown, New York Standard, Columbia, Seiko Quartz Chronographs, Omega quartz watches, Franck Muller watches.
I reserve the right to refuse service on any watch. I am sorry for this, but due to the recent amount of hacked and cobbled watches, particularly pocket watches, coming into my shop I have no choice.
I will not under any circumstances work on, nor do I endorse, any replica/fake watches!.
Not responsible for accidents, damages, or loss in the mail.
SHIPPING AND ESTIMATES
PLEASE read, agree to, and follow the procedure below for sending your watch for estimate/repair. The steps below are for YOUR safety and that of your timepiece! I take in many watches for repair and without the proper information I have requested I can not track your watch or return it to you! SIMPLY HAVING THE INFORMATION ON YOUR CHECK OR MONEY ORDER IS NOT ENOUGH. I AM SOMETIMES NOT THE ONE THAT OPENS THE PARCELS OR CASHES THE CHECKS/MONEY ORDERS. PLEASE PROVIDE THE INFORMATION I ASK FOR BELO! THANK YOU!!!
All customers must please fill-out and enclose the watch repair form and liability waiver. Click here to open and print the form, it will open in a new window: Watch Repair Authorization Form
I hate to add this, but after years of asking, people still are sending their watches in envelopes, padded envelopes, and uninsured. That being said, ANY watch that is received in an envelope or uninsured WILL be refused at the post office and returned to the owner at their expense. I am sorry, but if I accept the package and there is damage I then become the responsible party. please ship you watch in a box and insure it. thank you!!!!
1) Wrap your watch in BUBBLE WRAP and place it in a BOX (the US Post Office gives away Priority Mail boxes for free (request the small video box).
Fill the box completely with packing material so your watch doesn't become damaged in shipment! I have had people using 1 small piece of bubble wrap in a large box. The result is the watch comes out of the bubble wrap and bangs around for thousands of miles in transit. PLEASE, use an adequate amount of packing material to fill the box, it will be cheaper than buying a new watch!!
PLEASE do not use "Styrofoam peanuts" to pack the watch! The result will be that the watch will settle to the bottom and be unprotected for most of the trip to my Post Office!
Taping is OK, just don't "tape it to death." I had one watch come in that was lucky to survive the unwrapping process because the owner used half a roll of package tape over the bubble wrap and on the watch! PLEASE, do not put tape on the watch itself!
2) Enclose the Watch Repair Authorization Form with your watch.
3) Include a check or money order in the proper amount of $30.
4) Ship your timepiece by USPS Priority Mail
Scott A. Ekleberry-Watchmaker
PO Box 22
Upper Sandusky, Ohio 43351
Insure your parcel for at least $100.
Put Delivery Confirmation on the parcel (that way you can check to make sure I received it on-line). The e-mail situation is getting overwhelming and I no longer e-mail when watches are received.
Mark the package "FRAGILE".
IMPORTANT NOTES
I do not do work on "approval", watches will be held until the bill is settled, or the watch can be sent C.O.D.
If you do contact me about your repair, PLEASE be specific, I can have other watches in the shop and can't remember ever one.
Ohio residents must add 7% sales tax.
PAYMENT METHODS
Personal check
Cashiers check
Money order
I do not take any credit card payments. Sorry!
Please make all checks or money orders payable to Scott A. Ekleberry
If you still feel you have any unanswered questions after reading through my website, please feel free to e-mail questions. Thank you!!!
AFFILIATIONS
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