It's About Time! Watch Repair

Professional Pocket Watch Repair & Wrist Watch Repair

Upper Sandusky, Ohio

Scott A. Ekleberry-Watchmaker

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SPECIALIZING IN BOTH POCKET WATCH REPAIR AND WRIST WATCH REPAIR.

NOW FEATURING SPECIAL PRICING ON SEIKO KINETIC CAPACITOR REPLACEMENT! PLEASE SEE PRICING PAGE!

ANTIQUE POCKET WATCH REPAIR, ANTIQUE WRIST WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY!

 

PRICES AND INFORMATION IN EFFECT 2019

The true cost of a $50 overhaul will be with you long after the savings are gone!!!

MECHANICAL WRIST WATCHES

 

SOME OF THE CHECKS PERFORMED ON YOUR MECHANICAL WATCH DURING OVERHAUL

Winding and setting freedom, barrel arbor end shake test, all pivots in watch examined under 10x magnification for flat spots and/or bent pivots, all jewels in watch checked for breakage or cracks, proper end and side shake of all train wheels is checked, balance is checked for end-play and side-play, escapement of watch is checked for proper set-up, amplitude of balance is checked after cleaning and reassembly, time keeping of watch is checked on the timing machine, water resistance of watch case is checked in a "wet" tester (if applicable), and many other checks.

CLEANING OF MECHANICAL WATCHES

Your mechanical watch will be cleaned in a Mark V ultrasonic cleaning machine. This is one of the best machines on the market today. I use ultrasonic cleaning on wrist watches and pocket watches.

TIMING OF MECHANICAL WATCHES

I will use a B200 timing machine to time your mechanical watch. As well as timing in positions, amplitude of the balance wheel will be checked. Amplitude of the balance wheel is an important indicator of the correct functioning of a watch.

WARRANTY

Mechanical watch overhauls are guaranteed for one (1) year from the date the repair is completed. The guarantee does not cover parts I did not furnish, damage from abuse or water damage, watch bands or chains, crowns, stems, balance staffs (if you drop the watch the staff can break), crystals, or repairs done by someone other than myself. 

While I will do my utmost to ensure that your watch will function correctly and keep time, it may not be possible to get all watches to keep time. This is particularly true of some old pocket watches and wrist watches which were either "low-grade" to start with, or that have seen "better days" (lots of abuse and possibly "cobbling" by inexperienced repair people or incorrect parts in the watch). I feel it is better to be up-front about this at the beginning than to give false hope or expectations. In any event I must see the watch first to give an estimate and my feelings on how it will perform in the end.

No warranty on mechanical watch repairs unless a cleaning job accompanies each repair. Sorry, but to provide a warranty I have to know the shape of the watch which is impossible unless I have disassembled, examined, cleaned, and oiled & timed it.

CAN YOU FIX MY MODERN WATCH?

I have had many questions on this as a watchmaker is often perceived as someone that just fixes antique pocket or wrist watches, this is definitely NOT the case!

In terms of repair to the inside (movement) of a modern mechanical watch, the name on the outside may mean almost nothing as a lot of (but not all) modern mechanical watches use ETA movements (Breitling is one that uses ETA movements). Most of the parts for these movements are readily available from material houses I do business with.

As far as the outside of the watch goes, maybe and maybe not. Many watch companies are using proprietary parts on their cases such as crystals and crowns. These same companies are often refusing to sell the parts to watchmakers in an attempt to force consumers to use THEIR service centers, often at great expense to the consumer. As an example I cannot get Breitling crystals. Breitling demands that all watches be sent to them for COMPLETE overhaul (about $400 +) even if you only need a crystal or another simple part like a crown!. 

My approach has been to try to find the part (such as a crystal) at a material house first. If this is not successful I then call the watch company's service center and try to get the part (yes I DO ask nicely!). If I don't succeed in getting the part from them I often have the customer call the service center and request to purchase the part (no one likes an unhappy customer!). If all else fails then perhaps a suitable substitute (in the case of a crystal or crown) can be found.

In any event I WILL have to see the watch to give you an estimate or a yes/no answer on weather or not I can get parts or repair it. No estimates will be given unless I have the chance to examine the watch, sorry.


IMPORTANT POINTS, PLEASE READ!

 

Repair Parts Restricted Brands

Please Read!

Mechanical watches require periodic service in order to keep them in proper operating condition.   The cost of periodic maintenance is part of the long-term cost of ownership, which must be factored into any watch purchase decision.
We believe the watch buying consumer should have the right to have their watch serviced by the watchmaker of their own choosing and not be forced to obtain service only from factory repair facilities at non-competitive prices . 

We believe that an open market for repair service promotes competition, holds down repair costs, and is good for the watch consumer.
It is our understanding that the manufacturers of the following brands refuse to sell repair parts to independent watchmakers.  In some cases, these manufacturers will not even sell repair parts to their authorized dealers.  We believe this practice is unfair to both consumers and independent watchmakers.

We would further add that only through consumer pressure can this situation be resolved. We encourage you to contact your State and US Congressional representatives about this issue. In addition, inform the company or companies exactly how you feel about this policy. As long as the manufacturers are allowed to continue this policy, the consumer will suffer with higher repair prices in a noncompetitive environment. In addition, the future of the independent watchmaker, both in the United States and other countries is being called into serious doubt because of the lack of repair parts.

Anyone considering the purchase of one of these watches should inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility.   We hope you will consider this information carefully before making your purchase decision.

A. Lange & Sohne

Alfred Dunhill

Bertolucci

Blancpain

Breguet

Breitling

Bulgari

Cartier

Certina

Chaumet

Chopard

Daniel Mink

David Yurman

Dior

Doxa

Ebel

Fossil

Frederique Constant

Franck Muller

Guess

Glycine

Hublot

Harry Winston

Krieger

Jaeger-LeCoultre

Marcel Watch

Luminox

Mont Blanc

Meylan Stopwatches

Piaget

Parmigiani

Raymond Weil

Pierre Balmain

Sector

RGM

Tourneau

Skagen

Ulysse Nardin

Tutima

Van Cleef & Arpels

Vacheron Constantine

Zodiac

Omega
Rolex

The independant watchmakers appreciate your support, and encourage you to contact your local or state Consumer Protection Agency. Thank you!!!


 

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CONTACT:
Scott A. Ekleberry-Watchmaker
It's About Time! Watch Repair
A Full Service Watch Repair Shop In Upper Sandusky, Ohio,  USA

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