It's About Time! Watch Repair

Professional Pocket Watch Repair & Wrist Watch Repair

Upper Sandusky, Ohio

Scott A. Ekleberry-Watchmaker

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SPECIALIZING IN BOTH POCKET WATCH REPAIR AND WRIST WATCH REPAIR.

NOW FEATURING SPECIAL PRICING ON SEIKO KINETIC CAPACITOR REPLACEMENT!

ANTIQUE POCKET WATCH REPAIR, ANTIQUE WRIST WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY! 

PRICES AND INFORMATION IN EFFECT 2019

NOW FEATURING SPECIAL PRICING ON SEIKO KINETIC CAPACITOR REPLACEMENT!

This Page Is Being Updated With New Features Constantly, Check Back!!!

 Nothing fancy here, just pricing information and answers to most asked questions. Compare my site and prices to others, in the end I think you will come back. My site may not be as fancy as some, but satisfied customers are the best advertising!

Please view this ENTIRE page to see if the answer to your question may be here. Please use the pricing information on these pages as a guide to the cost of your repair. These prices are only a guide so you can determine if you want to send your watch for an estimate. I will e-mail or phone you an estimate once I receive and examine your watch.

PRICING

The true cost of a $50 overhaul will be with you long after the savings are gone!!!

Quick Reference Pricing Chart

TYPE OF WATCH

COST OF ESTIMATE

USUAL  REPAIR RANGE

Quartz Watch Battery Package
$0
$30 & Up

American Pocket Watch (done at hourly rate)

$60.00

$175.00 & Up

Complicated Pocket Watch

$200.00

$950.00 & Up

Modern Chronograph Wristwatch

$60.00

$285.00 & Up

Modern Dress Wristwatch

$60.00

$200.00 & Up

Swiss High Grade Pocket Watch

$100.00

$495.00 & Up

Vintage Manual Wind Wristwatch $60 $200.00 & Up

Standard Day/Date Automatic Wristwatch

$75.00

$200.00 & Up

High Grade Dress Wristwatch

$90.00

$495.00 & Up

High Grade Complicated Wristwatch

$125.00

$350.00 & Up

Vintage Complicated Wristwatch (Chronograph)

$80.00

$350.00 & Up

Vintage Dress Wristwatch

$60.00

$175.00 & Up

CLICK HERE FOR SEIKO KINETIC CAPACITOR REPLACEMENT PRICING

CLICK HERE FOR POCKET WATCH REPAIR INFORMATION

CLICK HERE FOR MECHANICAL WRIST WATCH REPAIR INFORMATION

CLICK HERE FOR QUARTZ WRIST WATCH REPAIR INFORMATION

CLICK HERE FOR WATCH BATTERY REPLACEMENT INFORMATION

CLICK HERE FOR WATCH CRYSTAL REPLACEMENT PRICING


OTHER REPAIRS AND ITEMS

CROWNS:

Pocket Watch Items:


A FEW QUESTIONS AND ANSWERS ABOUT PRICING AND WHAT TO EXPECT

QUESTION:Is my watch worth repairing?

 

ANSWER:

That is totally up to the individual. Any solid gold watch is certainly worth repairing. If the watch has been in your family for a long time then it is probably worth the attempt as well. A lot of modern quartz watch can be repaired, but the cost is often more than the watch is worth monetarily. If however you like the watch, by all means ask about having it repaired! If you are searching for a watch to buy to pass-down through your family please see the watch shopping page for more information.

QUESTION: How are your repair rates set?

ANSWER:

Watch repair is not an easy trade to learn, it takes time and patience. It also takes a lot of money to buy the equipment and tools to do the work right, and to get the training needed to do the work properly. This all must be factored in to labor rates.

The other consideration is time to do the work properly. It takes a minimum of 2-4 hours to service the average American pocket watch properly and do all the required checks and adjustments, complex watches take much longer (chronographs may take up to double the time).

Therefore, I submit that if someone is charging $35 to overhaul your watch (or anyone else's), what kind of job can they really be doing? I will let you be the judge of that.

My charges are more than some, but a lot less than others; I feel the price guide I have listed here is fair, I hope you will also.

 

QUESTION:Do you give free estimates?

 

ANSWER:

 

No I do not. I know others do, but personally I doubt it is "free" in the end. It takes TIME to do the estimate right, if they aren't charging up-front for that time then they are making it back in their overhaul charges, or maybe their crystal charges, etc.

 

QUESTION:Do you buy watches?

 

ANSWER:

As a general rule, no I do not. Sometimes I will buy a non-running parts watch, mostly modern that I know I can use parts from (Timex does not qualify here I'm afraid). I also don't think much of people that pawn off family heirlooms to make a quick $. I'm sorry, but that is the way I feel about it, and I'm sure some time in the future a child is going to ask for something that was their great grandfathers. I wonder what these people will tell them? "Family" means something to me, and when I see people trying to pawn their fathers or grandfathers watch it just about breaks my heart. I would however rather see them sell it than melt it down for the gold. I think people need to start realizing that a solid gold watch is worth a LOT more than the gold it contains, probably by a factor of at least three or more. I have seen a lot of pocket watches that are "sidewinders", hunting case movements in open-face cases. Many of these watches are the result of the original solid gold case being sold for scrap and the watch movement placed in the cheapest base-metal case the person could buy. Watchmakers and collectors as a group believe this happened mainly during the depression of the 1930's. One can only wonder how many beautiful solid gold watches were melted down during that time period. The American watch companies are gone now, once the products they produced are gone nothing will be left.

 

QUESTION:Do you guarantee mechanical watches to keep "perfect" time?

 

ANSWER:

 No I do not. I know others do, but personally I doubt they accomplish it in reality. Why? Because very few people know the exact time at any one second. Almost every clock you run across will read something different, and so will most watches. The truth of the matter is people have been spoiled by cheap, but accurate, quartz watches that keep nearly perfect time (I say "nearly" because in reality most quartz watches are off at least a few seconds a week +/-). Most mechanical watches, especially the vintage ones, never kept perfect time when new and they certainly will not now after years of use and wear (most of them were regulated to +/- 10-30 seconds a day from the factory when new). The specs for a mechanical chronometer only call for +/- 4 seconds a day in at least 3 positions to pass a COSA certification, and most 40-year-old chronometers are not even capable of that without many new parts being put into the movement. Therefore, my honest advice is that if you need a watch that is accurate to the second, buy a quartz watch or one of those new "atomic" watches or clocks.

 

QUESTION:Do you have a retail shop or storefront?

ANSWER:

No I do not, I work from my home. Some view this as "unprofessional", but I will tell you now that most watchmakers do work from their homes. This means we do not have the overhead of paying for a store and the increased insurance, utilities, etc. Unless one has a retail jewelry or watch business connected with the repair business, there is no reason to have a store to repair watches. It does not mean one does unprofessional work. On the contrary, it also means I do not have to do 10 watches a day just to pay the bills; I can take my time and do the work properly. I now do my business exclusively by mail order; this means fewer interruptions so I can work more efficiently.

 

QUESTION:Will you work on any watch???

ANSWER:

I will not touch some watches. This has to do more with quality and parts issues than anything. Some of the old pocket watches were poorly made at the outset, and are a nightmare to work on with 70 + years of wear on them. Parts for 1970's-1980's quartz watches are usually obsolete. Additionally, there are part issues with some of the newer watches. More and more companies are refusing to sell parts to repair people and material houses. The perceived goal in this, is once the independent watchmakers are driven out of business then the manufacturers will have a monopoly on the service of their product by their service centers. Below is a list of watches that I will not work on, more will be added as needed:

Crown, New York Standard, Columbia, Seiko Quartz Chronographs (except battery changes and case, crystal, and band work), Omega quartz watches, Franck Muller watches.

QUESTION:Will my watch be "like new" after it is repaired?

ANSWER:

I have seen others claim "After we repair your watch it will be like new!". Obviously this is at the very least an exaggeration. Your watch will not be "like new" just because you had it cleaned and oiled. The only way to make it "like new" is most likely to replace every single worn part, send the case out to be replated, and get the manufacturer (most likely no longer in business in the case of old watches) to provide a warranty. All that would cost a GREAT deal of money! Now, your watch most likely will run a LOT better after it is cleaned. Your watch may look a LOT better after the case/band is cleaned or buffed. You may be able to see the time a LOT better after the crystal is buffed or replaced. In addition, certainly a new band can go a LONG way to make your watch look a LOT better. However, please, do not expect a "brand new" watch out of a 50-100 year old one.

 

QUESTION: Do I have to pay for the parts and labor even if you are unable to repair my watch or get it to function 100%?

 

ANSWER:

 Well, yes you do. You would not expect a mechanic to work on your car for nothing for hours even if he could not fix it in the end would you? When I invest an hour of my time in your timepiece that is an hour of my life that I will never get back. I also have to pay for the parts I order and use no matter if your watch runs in the end or not. I make an honest attempt to repair every watch I accept for service and I try to be "up front" about everything. At the very least you will have to pay for the parts and return shipping even if the repair is unsuccessful. 

 

To date I have only had a few watches that would not function after much work was put in them (mostly old mechanicals), but there comes a time when it is necessary for one of us to make the decision to "cut our losses" on problem watches. Often, it is the customer that makes the decision, sometimes it is I. If the watch cannot be made to run after a reasonable amount of work is put into it then I will often just ask for my time and my cost on the parts to be paid (and to be clear here I only mark-up parts 10%-20% to start with so I am NOT getting rich on the parts). Often, when a watch comes in that I think is going to be a "problem watch," I will either reject it outright or only accept the job if it is preformed for time and material (no estimate). Most watches that fall into this category are old pocket watches that have been treated badly, are badly worn, or that have been "hacked and cobbled" by "watch plumbers." I have had a few newer watches, such as one Seiko Kinetic (it was smashed) that had problems that were not obvious when they came into the shop and only became apparent after the watch was reassembled. These instances are rare on newer watches however.

 

QUESTION:How should I pack and ship my watch?

 

ANSWER:

 There are detailed instructions at the bottom of this web page for packing and shipping your watch, please follow them. Please Do not send any type of "gift box" or original box the watch came in or instruction manuals, I have no way to track them with the repairs. Please, pack your watch as I have requested; I have never had a watch destroyed or lost in shipment that was packed correctly.

 

QUESTION: How long will it take to repair my watch?

 

ANSWER:

 Well, as long as it takes is the best answer I can give. I cannot fix every watch that comes in within 7 days, it is just not possible. As an example between 12/1/02 and 1/8/03 I took in about 80 watches for repair, some days they came in 6 at a time! There is just no possible way to do that many watches in even a month and still do quality work. Add to them the watches that were already in the shop and you have a real mess. All I can do is work as quickly and efficiently as possible and still do quality work. I WILL NOT cut corners just to get a job done quickly! Please take the following as a guideline:

 

Estimates: 1 months. If you have not heard from me on the estimate after 2 months then please e-mail me.

 

Repairs completed: 1-12 months. This will depend on my schedule and parts availability. In the case of some older watches it may take MONTHS to find the parts, not weeks. Most modern watches are done in two to four weeks, it is the older watches, particularly pocket watches, which generally take the most time. Please also consider that watchemakers are not material houses, we do not stock every part for every watch ever made. Often, we are at the mercy of the material house when it comes to getting the parts to fix a watch. I should think one would rather wait for the parts to come and have the job done correctly, than to have someone "try" to fix the watch, without the proper parts, and have it end up worse than it was before.

 

Crystal, crown, battery, and band jobs will usually be completed in 1-4 weeks depending on parts availability.

 

Seiko Kinetic watches are usually returned within 1-4 weeks unless further repairs are needed.

 

QUESTION: Can I e-mail about the status of my repair?

 

ANSWER:

 Yes you can, but please be courteous with the e-mails. Some people e-mail 2 days after they have mailed me the watch asking for an update on the repair, obviously the answer is not something they like, but the truth, "I haven't even looked at it yet". E-mailing for repair updates on the weekend is also not appreciated, I need time off too, so please respect that. Please remember I give repair updates by e-mail as a courtesy; if you took your watch to a jeweler, and he sent it away for repair you would receive no updates until the work was done or the watch came back. Thank you for your understanding!


IMPORTANT POINTS, PLEASE READ!

 


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Repair Parts Restricted Brands

Please Read!

Mechanical watches require periodic service in order to keep them in proper operating condition.   The cost of periodic maintenance is part of the long-term cost of ownership, which must be factored into any watch purchase decision.
We believe the watch buying consumer should have the right to have their watch serviced by the watchmaker of their own choosing and not be forced to obtain service only from factory repair facilities at non-competitive prices . 

We believe that an open market for repair service promotes competition, holds down repair costs, and is good for the watch consumer.
It is our understanding that the manufacturers of the following brands refuse to sell repair parts to independent watchmakers.  In some cases, these manufacturers will not even sell repair parts to their authorized dealers.  We believe this practice is unfair to both consumers and independent watchmakers.

We would further add that only through consumer pressure can this situation be resolved. We encourage you to contact your State and US Congressional representatives about this issue. In addition, inform the company or companies exactly how you feel about this policy. As long as the manufacturers are allowed to continue this policy, the consumer will suffer with higher repair prices in a noncompetitive environment. In addition, the future of the independent watchmaker, both in the United States and other countries is being called into serious doubt because of the lack of repair parts.

Anyone considering the purchase of one of these watches should inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility.   We hope you will consider this information carefully before making your purchase decision.

A. Lange & Sohne

Alfred Dunhill

Bertolucci

Blancpain

Breguet

Breitling

Bulgari

Cartier

Certina

Chaumet

Chopard

Daniel Mink

David Yurman

Dior

Doxa

Ebel

Fossil

Frederique Constant

Franck Muller

Guess

Glycine

Hublot

Harry Winston

Krieger

Jaeger-LeCoultre

Marcel Watch

Luminox

Mont Blanc

Meylan Stopwatches

Piaget

Parmigiani

Raymond Weil

Pierre Balmain

Sector

RGM

Tourneau

Skagen

Ulysse Nardin

Tutima

Van Cleef & Arpels

Vacheron Constantine Zodiac
Invicta
Omega
Rolex

 

 

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CONTACT:
Scott A. Ekleberry-Watchmaker
It's About Time! Watch Repair
A Full Service Watch Repair Shop In Upper Sandusky, Ohio,  USA

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