It's About Time! Watch Repair

Professional Pocket Watch Repair & Wrist Watch Repair Since 1998

Upper Sandusky, Ohio

Scott A. Ekleberry-Watchmaker

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ANTIQUE POCKET WATCH REPAIR, ANTIQUE WRIST WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY!

What IS a Watchmaker?

A Watchmaker is a person that not only cleans watches but can also fabricate needed parts from scratch. As an example I have went to school to learn how to make a balance staff or winding stem for a watch from a piece of raw steel rod. Training for this included the correct steel to use, how to heat treat the steel, making gravers (turning tools used on jewelers and watchmakers lathes) from scratch out of tool steel and carbide, correct way to use a watchmakers lathe, turning, and polishing. When I went to school to learn hairspring vibrating I was taught how to select the proper raw spring to use with a balance, how to measure the spring, different bends to make, how to collet the spring to fit the balance staff, how to use a hairspring vibrator, how to finish and stud the spring, and how to time the watch when the spring is finished (I am also one of the few people in the US still offering a hairspring vibrating service, it seems to be a dying art). I also make jewel settings and other parts on my lathe. To pass a Certified Master Watchmaker test at AWCI the watchmaker was required to make a staff and stem (these must both actually work in the watch). To pass a Certified Watchmaker test only turning of a stem was required (stem must work in the watch). I advertise my business as “Watch Repair” because that is what most people search for on the internet when they need their watch cleaned or repaired, they do not usually search for a watchmaker.


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The Federal Trade Commission wants to hear from YOU on the right to repair issue!

The Federal Trade Commission is requesting your input on how repair restrictions including the unavailability of spare parts is affecting your business or consumer choice of repair person/location.

On July 16, 2019, the United States Federal Trade Commission held a workshop on repair restrictions. Public comment has been requested as they look into repair restrictions.

You can watch a video recording of the workshop at ftc.gov

The FTC is trying to determine the extent and effect of repair restrictions as it determines whether it should implement any regulations or recommend any policy changes.

The bulk of the investigation has been focused on the repair of electronic devices like phones, automobiles, and farm equipment but this is your opportunity to try to steer the investigation to include watch repair and the restrictions imposed by manufacturers.

This issue affects all of us! Tell your peers and customers!

The FTC has made a request for public comments to be submitted before September 16, 2019 at the workshop website.

The more responses the FTC receives the more effective the response will be. The voice of the consumer is just as powerful (if not more so) than the voice of the watchmaker. Please make your voice heard today! Thank you!

For more on this issue please read below:

Repair Parts Restricted Brands

Please Read!

Mechanical watches require periodic service in order to keep them in proper operating condition. The cost of periodic maintenance is part of the long-term cost of ownership, which must be factored into any watch purchase decision.

We believe the watch buying consumer should have the right to have their watch serviced by the watchmaker of their own choosing and not be forced to obtain service only from factory repair facilities at non-competitive prices. 

We believe that an open market for repair service promotes competition, holds down repair costs, and is good for the watch consumer.

It is our understanding that the manufacturers of the following brands refuse to sell repair parts to independent watchmakers. In some cases, these manufacturers will not even sell repair parts to their authorized dealers. We believe this practice is unfair to both consumers and independent watchmakers.

We would further add that only through consumer pressure can this situation be resolved. We encourage you to contact your State and US Congressional representatives about this issue. In addition, inform the company or companies exactly how you feel about this policy. As long as the manufacturers are allowed to continue this policy, the consumer will suffer with higher repair prices in a noncompetitive environment. In addition, the future of the independent watchmaker, both in the United States and other countries is being called into serious doubt because of the lack of repair parts.

Anyone considering the purchase of one of these watches should inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility. We hope you will consider this information carefully before making your purchase decision.

A. Lange & Sohne

Alfred Dunhill

Bertolucci

Blancpain

Breguet

Breitling

Bulgari

Cartier

Certina

Chaumet

Chopard

Daniel Mink

David Yurman

Dior

Doxa

Ebel

Fossil

Frederique Constant

Franck Muller

Guess

Glycine

Hublot

Harry Winston

Krieger

Jaeger-LeCoultre

Marcel Watch

Luminox

Mont Blanc

Meylan Stopwatches

Piaget

Parmigiani

Raymond Weil

Pierre Balmain

Sector

RGM

Tourneau

Skagen

Ulysse Nardin

Tutima

Van Cleef & Arpels

Vacheron Constantine

Zodiac

Invicta

Omega

Rolex

 

The independent watchmakers appreciate your support, and encourage you to contact your local or state Consumer Protection Agency and the Federal Trade Commission. For more information, you may also want to visit the following site: http://www.andre-fleury.com/


Affiliations

Life Member AWCI


Contact
Scott A. Ekleberry-Watchmaker
It's About Time! Watch Repair
A Full Service Watch Repair Shop In Upper Sandusky, Ohio, USA

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